Wall Street Journal reviews our Speakeasy telephonic interpreting service

Language Translation, Inc.’s over-the-phone interpreting service, SpeakEasy, got a thumbs-up review in a recent Wall Street Journal article comparing telephonic interpreting providers.

Written by Sarah Nassauer, Making Yourself Understood in Beijing examines four telephonic interpreting services, including Language Translation,Inc.’s new service, SpeakEasy. The systems were tried out in various situations around the world.

Our service got its first “test call” in a New Delhi restaurant:

“In New Delhi, India, we tested Language Translation Inc., a U.S.-based translation and interpretation services that started a 24-hour telephone interpretation services early this year. After sitting down in a restaurant in southern Delhi, we called the interpreter to explain that we wanted a wheat-free recommendation from the waiter. After being connected quickly, we passed the phone to the waiter, who immediately gave it to a superior who spoke to the interpreter for several minutes. After a series of questions and passing the phone back and forth we decided to order a dosa (a large south Indian style crepe), which the waiter promised via the interpreter is “always, always” made with rice. All parties seemed tolerant of the back and forth.”

Later experiments with our SpeakEasy telephone interpreting system took place in busy New Delhi streets: a cab trip “went smoothly,’ even though a later call in an autorickshaw did suffer from loud traffic noise — as any phone call could.

The team at Language Translation, Inc. is rightly pleased with this nod from the national press.

Betty Carlson

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